Return and Refund

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How Do I Return a Product?

IF you need to return the products, please fill out the" return claim form". The customer service will contact you soon.

*Please notice that the product package need to be unopened when you want to return it, unless there is any product defect.

We accept returns only when the product package is unopened and the product is unused within 7 days after you received the product.
The invoice and all the items or accessories of the product which you want to return need to be shipped back to us to complete the return process.
When we receive your return claim, we will contact you to determine if you are capable to return the product or not in 1-3 business days. If we accept your return we will send the courier to collect the product in 2-3 business days.
After we receive the return product we will check if the product is under good and unopened condition and the invoice, all the accessories are back to us.
If all above-mentioned return conditions are fulfilled, we will credit towards your original method of payment when possible in 10 business days.

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